Empathy (HBR Emotional Intelligence Series) by Harvard Business Review PB New

Description: Empathy (HBR Emotional Intelligence Series)by Harvard Business Review Synopsis: Using empathy around the workplace. Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the Book Information:ISBN 13: 9781633693258Publisher: Harvard Business Review PressYear: 2017Format: Paperback Shipping Shipping service:We strive to provide the best possible methods of shipping for your book, so that you buy from us without worrying about shipping time, extra charges, delays or any other hassles. US Shipping: Shipments to US lower 48 states will be shipped from our distribution point in US via USPS media mail / other domestic couriers with valid tracking information. UK Shipping: Shipments to UK are dispatched from India via couriers like Aramex, DHL etc. Australia Shipping: Shipments to A+NZ are dispatched from India via India Post, and couriers like Aramex, DHL etc. Larger shipments weighing around 20 pounds or more will be shipped directly from India via expedited mode. Shipments to all other countries will be shipped from our warehouse in India with valid tracking information. Delivery time: US delivery takes around 2-10 days. UK delivery takes around 2-3 weeks. ANZ delivery takes around 3-4 weeks. and 3-6 weeks for other countries. ReturnsReturns are accepted for the following conditions only: Item damaged in transit. ISBN number mismatch. Edition mismatch. Version mismatch. Returns NOT accepted for the following conditions (not limited to). Number of pages mismatch Weight mismatch Cover design mismatch (Cover design changes sometimes with reprints.) On grounds like: print too small, Paper too thin etc. These are decided by the publisher, we have no influence on it. Refund on ground that books are prints for sale in Indian Subcontinent only. Please note that the sale will be billed in India and then shipped abroad. PaymentPayment as advised by Ebay Please contact us if you have any questions. FeedbackBefore leaving a negative feedback, Please email us directly about your concern, we will do our best to resolve it.

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End Time: 2024-11-15T08:40:11.000Z

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