Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management by Rob Bot

Description: Service Desk Manager Bootcamp by Rob Botwright Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Welcome to the Service Desk Manager Bootcamp! Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." In this comprehensive bundle, youll gain access to four essential books that cover everything you need to know to excel in service desk management: BOOK 1: Service Desk Essentials: A Beginners Guide to ITIL 4 Standard Get started on the right foot with this beginners guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences.With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether youre a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone.Dont miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! Details ISBN 1839387467 ISBN-13 9781839387463 Title Service Desk Manager Bootcamp Author Rob Botwright Format Paperback Year 2024 Pages 302 Publisher Pastor Publishing Ltd GE_Item_ID:159999377; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 47.09 USD

Location: Fairfield, Ohio

End Time: 2025-01-25T03:24:34.000Z

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