Description: While a lot of business owners bury their head in the sand and ignore reviews, especially bad ones, Adrian Easdown took a different approach. Locked in the poorly written sentences and scathing critique he saw diamonds.Through That Bad Review, business owners will learn to look at themselves first, to find out exactly why they are avoiding negative criticisms of their business.With Adrian leading the way, you will learn how to see your guests as more than just bad reviews in waiting. He will show you how to spot their motivations and then leverage these to formulate responses that go to the heart of the guests concerns.Adrian provides tips, stories, strategies and guides that are practical and easily adopted to help businesses navigate through the modern world of hospitality and tourism.So, if you’re ready to utilise your businesses reviews and lock in those 5-star ratings, then this is the book for you.
Price: 19.95 AUD
Location: Kilsyth, VIC
End Time: 2025-01-24T09:31:20.000Z
Shipping Cost: 18.11 AUD
Product Images
Item Specifics
Restocking fee: No
Return shipping will be paid by: Buyer
Returns Accepted: Returns Accepted
Item must be returned within: 30 Days
Personalised: Yes
Signed By: Adrian Easdown
Book Title: That Bad Review
Signed: Yes
Ex Libris: No
Narrative Type: Non-Fiction
Original Language: English
Publisher: Independent Ink
Inscribed: Yes
Intended Audience: Adults
Edition: First Edition
Vintage: No
Publication Year: 2019
Type: Self Help Guide
Format: Paperback
Language: English
Author: Adrian Easdown
Genre: Personal & Professional Development
Country/Region of Manufacture: Australia
Topic: Business Ethics
Number of Pages: 184 Pages
